Reservations Team
DFB Reservations
Commented on Default Location for Vehicles/Boats@David Aidekman - Answers in bold and italics Where in the app do you envision is the most useful place(s) to display the location of a vehicle? Probably somewhere in the Fleet section. Also would be good if they could have the ability or staff to mark a vehicle as “in-use” if th…Commented on Multi-Day Course Meeting LocationsHey @David Aidekman Yes it also varies with single day activities, so being able to create a standard week (or even month) calendar would be very usefulCommented on Reservation Drawer calendar@David Aidekman This is related to the “default calendar” idea, where the locations of an activity may vary day-to-day, so we want the scheduled activities to auto show with their corresponding shops. We also would want to be able to change the location of an unbooked activity fr…Commented on Default Location for Vehicles/Boats@David Aidekman When not in use for an activity, each truck/van has a “home location”. Generally, the vehicle remains at its home base when not in use, but sometimes, it may be used in the morning at a different location and available for use in the afternoon but will not have be…Created Reservation Drawer calendarCommented on Deleting Locations@David Aidekman I think that two-pronged approach makes sense.Created Default Location for Vehicles/BoatsCreated Deleting LocationsCreated Multi-Day Course Meeting LocationsCreated "Assign Crew" missing for multi-day activitiesCommented on Courses Framework@David Aidekman My initial thoughts were something like #3, but seeing it in the calendar… I don’t love it and think it will end up looking cluttered. I checked with Jeroen, and we both think the second one is the best looking. It shows the course capacity and isn’t too busy.Commented on Courses FrameworkIs there a world where it could be both options? Where a course could be set up either by the session or as an all-day event in the course creation? I understand your constraints for the other shops.Commented on Equipment Bulk UploadHere’s what I’ve been sent by our Service Technician for our gear for one of our locations. Everything has serial numbers (for tracking purposes) but we also have unique identifiers for each piece of gear like “DB-XS-002” (Delfins - size XS - number 2)Commented on Courses Framework#3 - one suggestion would be another section that’s “all day” or “courses” that is above “morning” in the calendar. this would let us put all the courses there separate from the guided dives. I think seeing “6 sessions” may feel more overwhelming to a customer than “3 days” #4 -…Commented on 6 day unlimited tanks in activities when making a reservationI think where it gets a little tricky is that the unlimited tanks are session agnostic. I worry customer may be confused if it shows only the morning session for their tanks each day or if it shows 3 sessions per day. Is there a way to have a session that goes through the whole d…Commented on VehiclesBoats and vehicles operate basically the same, so labeling a boat as a van would achieve the function we need. Although our vehicles are typically only used for a single activity at a time. We could generalize “vehicles” and have different labels/icons/colors to distinguish boats…Created VehiclesCommented on Adding gear to a reservation@Jeroen Scheper I’ve already given some feedback to Dave on this. However, I think it’s relatively clear, although there is the singular complication of the OW course, which includes Gear in the price.Upvoted Adding gear to a reservationCommented on 6 day unlimited tanks in activities when making a reservation@Jeroen Scheper This implementation is on my to-do list for once I get the activities working correctly. It’s still in progressUpvoted 6 day unlimited tanks in activities when making a reservationCommented on Split Payments/Reservations@David Aidekman Great interpretation. If we can have an option to enable us to display activity costs per person as well, that would be incredibly helpful!! I understand the moderate risk with splitting reservations into completely separate reservations. We try to avoid it, but i…Commented on Equipment Bug@David Aidekman we need this kit creation feature to be on a per-diver basis. It’s not uncommon for divers on the same reservation to have different needs: Ex: Two divers, one needs full kit including dive computer and the other needs full kit excluding dive computer. Also would…Commented on New Reservation Drawer@David Aidekman this is so much better and way less overwhelming visually; THANKS! Just a couple of tweaks: 1) Can the events shown when the drawer opens also include the regularly scheduled “bookable” activities, even if they don’t have staff assigned? 2) When clicking “+add” an…Upvoted Assign divers to specific guides or staff members on an activityCommented on Divers Past Activities (additional to CRM/check in thread)On this note, when we click on a customer’s existing itinerary, it would be great if we got a summary view or list view (similar to what the customer receives in their booking email) so that we can just see/confirm what they have booked as opposed to the “unfriendly view” as Jero…Upvoted Divers Past Activities (additional to CRM/check in thread)Commented on Private CharterThis is also happening for “Private Guided Dives” for Dive Friends Bonaire, and something we also have a high-interest in seeing remedied.Upvoted Private CharterUpvoted Guest: Adjusting activities/itinerary after confirming